Our Policies

Ensuring the Best Experience

At KERATIN LAB, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable Nail Salon. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.

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Cancellation

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Please notify us at least 24 hours prior to your appointment time to cancel/reschedule.

No show or 15 min late to an appointment is a considered a last minute cancellation and will be charged $25 per service

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Confirmation

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A verification text will be sent via text. No confirmation means no guarantee of service(s).

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